After-sales

A wide range of services for the maintenance of your systems

To maintain the high performance and productivity of the integrated logistics systems, Trascar offers its customers a wide range of services dedicated to the maintenance of the automation systems. Whether it’s palletisers or conveyors, AGV transport lines or sorting robots, our skilled team can offer on-site support services at the client’s company, updates in system programming, and maintenance activities, both scheduled, extraordinary, and preventive.

Contact us to learn more about our after-sales services: thanks to the global presence of our corporate structure, we can provide you with prompt assistance from one of our expert technicians throughout Italy and abroad.

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SCHEDULED MAINTENANCE

Following the installation and testing of the automation systems for your warehouse, a dedicated Trascar team provides scheduled maintenance operations related to the technical needs of the installed systems. Repairs, replacement of spare parts, and the updating and upgrading of automated systems are carried out.

The direct relationship with the client, reliability, and experience in the sector are the winning cards of this service.

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PREVENTATIVE MAINTENANCE

We offer different types of preventive maintenance contracts, solutions designed to meet the needs of updating and maintaining the systems designed by Trascar. Our preventive maintenance services are designed to ensure the optimal condition of every robotic solution.

ON-SITE ASSISTANCE

Our skilled staff is active and available to provide technical support operations directly at the client’s company. In case of operational malfunctions or breakdowns and stoppages of various kinds, our team of experts is able to provide the necessary on-site assistance to avoid any potential plant downtime.

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SYSTEM UPDATE

Our after-sales services include operational update activities for robotic systems designed by Trascar, upgrade operations, reprogramming, and specific updates for both hardware and software.